Broadband Insights

Your reps are knocking on barns and your postcards are coming back

A rep drives out, walks up, and it is a hay barn. A postcard goes out and comes back marked undeliverable. Both cost you every time, and both come off the same list.

The list is rarely wrong everywhere. It is wrong worst out in the rural stretches, where a wasted call costs a morning instead of ten minutes.

Send us a sample of the addresses your team is working. We will check them at no cost and tell you which ones are not really there.

Aerial view of a strip mall carrying eight identical address points, above a street-level photograph of the same building showing three active businesses

The address is right. The pin is not.

A rep routes to a coordinate, not to a line of text. In one market, one address in five sat more than fifty feet from where the engineer had put it. Thirty were out by more than five hundred feet. The worst was wrong by six and a half miles.

Postal validation will not catch that. It confirms the address can receive mail. It says nothing about which building the pin is sitting on, or whether a rep sent there will find a house.

Rows from a returned address file, each carrying its review outcome — validated, location corrected, address corrected, invalidated, added, or flagged for the field — alongside the note explaining why

Validated does not mean deliverable

Of the addresses one operator had run through postal validation, nearly four in ten came back not deliverable, and stayed on the list anyway. Every one of those is a direct mail piece printed, posted and returned.

You get the list back as a CSV with a reason on every record, so an address that is real but not mailable can be worked door to door and left out of the direct mail run, instead of failing quietly in both. Deliverability stops being something you find out about a fortnight later.

A service area with every address point colour-coded by review outcome — most validated, with smaller numbers corrected, invalidated, added, or flagged for field verification

It is worst where it costs you most

On a clean town block about one in ten of the records needed a change. Out along the rural roads more than half of them did. The data is worst exactly where canvassing costs most — where a wasted trip is longest and a knock is least safe.

Most of it settles at the desk, against parcel maps and imagery. The handful that cannot be settled that way is priced separately, clustered by route so one drive answers several questions.